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The Shot native ad: "Ma'am... This Is A Wendy's" Stories · Taboola
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Apr 17
Last seen
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"Ma'am... This Is A Wendy's" Stories

The Shot@the

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Tales of Extremely Lost Customers

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theshot.com

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theshot.com

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/core/maam-this-is-a-wendys-moments-rl/

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https://www.theshot.com/core/maam-this-is-a-wendys-moments-rl/

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  1. finaltheshot.com

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Captured 2026-05-14

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Visible text extracted from the advertiser's landing page · last fetched 2026-05-13

"Ma'am, This Is A Wendy's" Moments
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"Ma'am, This Is A Wendy's" Moments
July 22, 2024 |
Irit Chemel-Norton
"Ma'am, This Is A Wendy's" Moments
We all get a little lost sometimes...but these clueless customers freaked out before realizing their own hilarious mistakes.
1. We Are Not The Same
One time this older dude rushes up to order and slams a coupon on the counter saying “I want this”! I picked it up. It has menu items for KFC. I asked him “What exactly would you like to order”? He instantly gets disgruntled with me for not reading his mind and shakes his finger at the coupon and says, “Well, whatever is on the coupon, obviously”!? in a condescending tone.
When I looked down, I nearly burst out laughing.  I just look at him for a minute and say, word for word, “Sir, this is McDonald’s. I don’t know what you want me to do with this KFC coupon”. He looks at me dumbfounded. Then looks behind me at the menu and around the store, yells “Aw, nuts”! like this isn’t his first time walking into the wrong establishment, grabs the coupon, and storms off.
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2. Do What You Always Do
I had some old guy get belligerent with me because he wanted to pay his water bill over the phone. I worked for the government but in the 9-1-1 dispatch, so I thought he just got transferred wrong. I told him that I'd transfer him to the city's water department, please hold. He yelled back some derogatory remarks and said if he wanted the city water department, he would have called them—just take his credit card number like I always did.
I apologized and said sir, I don't have a way to process your credit card, I work in the 9-1-1 center. Then he starts yelling that he didn't call 9-1-1 (he didn't, it was my direct non-emergency line). He finally gets frustrated and says he'll give the check to the water delivery guy next time he comes by instead, and hangs up.
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3. Doughnut Ask This Of Me!
I used to work at Burger King and with our drive through the person speaking had a headset on but there was a speaker in the kitchen so you could hear the customer and start making the sandwiches before the order taker pushed the buttons. A dude pulled up and the high schooler on headset greeted him. "A dozen chocolate doughnuts".
Literally everyone stopped what they were doing and looked at the girl on headset and just waited. She said, "I'm sorry"? "A dozen chocolate doughnuts", was the reply. "I'm sorry sir, we don't have doughnuts here". The man goes silent for a few seconds then says, "Where am I"? "This is Burger King". There's a few more seconds of silence then we hear, who we presume to be his wife in the passenger seat, start cracking up.
They sit there for a couple seconds, her laughing the entire time, then slowly drive off. There's a coffee shop a couple buildings down, we can only assume they were trying to go there.
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4. Your Property, Your Problem
I worked for a local municipality for years, performing road repair, building maintenance and snow removal. I was a dispatcher for my last ten years there. During a whiteout snowstorm I received an irate call from a woman complaining her snow wasn’t removed like all of her neighbors had been. I went to do a site check and the road was better than normal.
I called her back and said I couldn’t find an issue. When she replied, I nearly lost it.  She said her driveway, sidewalk, and deck haven’t been shoveled like her neighbors have and her real estate agent said in casual conversation the city does snow removal. She thought the city with less than 40 people doing all types of physical labor were going to do all of her property maintenance with snow removal and the other 10,000 plus buildings in the city limits.
Oh and she couldn’t/wouldn’t understand the neighbors’ houses were all done because they themselves shoveled it away. I had to explain we plow the 50 linear miles of roads we own. We are not a property management company.
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5. Oops!
I used to work at Target and they hired a new girl (who had previously worked at Walmart) to work the fitting rooms—and by default the intercom system. A few days after she started she was about to make an announcement over the intercom. That’s when she made a hilarious mistake.  I guess habit took over because she started the announcement with “Attention Walmart shoppers...”. She realized her error and made a good recovery with “...you are in the wrong store”.
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6. If I Were A Betting Man
I worked at GameStop for a couple years. One day I answer the phone and the guy on the other end goes "Hi, do y'all have video gaming"? I pause for a moment, pretty baffled, and reply "Y-yes...we're GameStop. We sell video games". The dude goes "No, I mean video gaming”. I pause again and hesitantly tell him yes again.
I can then hear the excitement in his voice as he goes "Really?! Like slots"!? I finally realize he's talking about freaking gambling and say "Oh! Sorry, no...we're a video game store. Like games you play on your TV", and he angrily goes "Oh. Well that's misleading", and hangs up. Man actually thought GameStop was some sort of casino.
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7. See You At Church
I worked as a Dominos Pizza delivery driver when I was 17. It was a normal day at work, delivering to a house pretty far out of the suburbs and this was my first stop. I had three deliveries during that run. I pulled up, rang the doorbell, and stood at the door like a statue waiting for him to answer. Out steps this hermit crab of a man, dressed in a nightgown and belly sticking clearly out well enough to cover up the fact he clearly isn’t wearing pants but isn’t showing me anything explicit.
I try to remain professional and exchange complimentary small talk, while I pass the pizzas to him since he paid over the phone. In typical small talk you’re not prepared for long conversations, I give him the classic “hey mate, how are ya.” What happened next was gut-wrenching.  He starts to sob as he explains he’s mentally not well and only rang up for pizza to talk to someone.
I explained to him I wish I could stay and talk to cheer him up but this is my first job and I've got deliveries waiting. But I did give him the phone number of a pastor at my church and told him he can help a lot better than I can.
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8. No Patience For Dumb Patients
I'm a Canadian, and a paramedic. I've had intoxicated patients attempt to "plead the fifth" during routine assessment questions. Welcome to Canada, dumdum, our constitution doesn't have a "Fifth Amendment". You do have a right to not incriminate yourself, but that really doesn't apply in a confidential health assessment.
I've been called by two drunks for a ride home. I should be clear, it was a warm summer evening and they were simply too lazy to walk home (their words, not mine). But that’s not the most unbelievable part.  They actually lodged a formal complaint against me for telling them to “screw off" (I said more to them, but they only mentioned that).
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9. Winning Is Everything
I've worked for the past couple of years as a basketball referee, mostly for rec leagues, which means I work with a lot of younger kids. Given that information, it genuinely blows my mind how overly intense some coaches are. One of the worst examples I've seen by far was when a coach—of girls who were maybe ten years old at the oldest , mind you—was given two technical fouls within the span of two minutes by my partner.
He had to be dragged off the court by his assistant coach because he was so mad! Most of the time I find this kind of hilarious, and I constantly have to stop myself from smiling if I'm not wearing a mask or just straight up telling coaches, "they're children, calm down”. But there have been a couple times where I'm genuinely concerned for my safety or that of my partners’.
Most refs are trying their best, if you're…
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